Return & Refund Policy
Return products you are unsatisfied with.
If you are not 100% satisfied with your purchase, you can return your order within 14 days from the delivered date to the warehouse for a full refund. Please contact us for return address before you send it back. Please be advised Customers are responsible for all return shipping charges.
Return the wrong item.
If the item you received is completely different from the one you ordered, please contact our Customer Service with photos or videos of the different product within 30 days from the delivered date. If a return is necessary. Replacement plus shipping cost will be issued to you on receiving the returned product.
Return defective items.
If your product turns out to be a defective one with physical damage within 90 days from the delivered date. The customer can mail the item back in the original package without any wear and tear for a free replacement. However, you will need to provide photos and videos showing the defect(s) of the product.
*NOTE: We strongly recommend obtaining and saving your return tracking number until you are notified that we have completed your refund.*
How long does it take for me to get a refund?
It may take 1 or 2 weeks for your return to reach our warehouse. Once it is received and inspected (usually within 72 hours of receipt), your refund will be processed and automatically applied to original method of payment within 2 days.
a. Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
b. In the event ships for free, customer will be informed of the return shipment cost (estimates may be given based on the our own costs in shipping to customers).